Ostend-Bruges Airport provides special attention and services for passengers with special needs or reduced mobility in order to travel comfortably.
The doors to the passenger building open automatically and are of sufficient width to allow easy wheelchair access.
The passenger lift in the passenger building gives persons with reduced mobility easy access to the first floor, where they will find the Belair airport restaurant and toilets adapted for persons with reduced mobility. The passenger lift is spacious and suitable for wheelchair users.
Car Park 1 (Front Park) offers 14 dedicated parking spaces. These spaces are near the car part exit and marked by a wheelchair symbol. They are for disabled parking badge holders only. The badge must be clearly visible in the car windscreen.
Do you have an invisible disability that means you need more time to go through security and passport control? Wear your green ‘Hidden Disablities Sunflower‘-lanyard or ask for one at the information desk in the departure hall. This way we can recognize you, give you time and space if you wish and help you if necessary.
With this keycord you can simply stay with your travel party and go through security and passport control together. We wish you a pleasant journey!
It is compulsory to request assistance and to mention the nature of the disability when you are making the reservation. The transport of passengers with reduced mobility by plane is strictly regulated. The number of passengers with reduced mobility allowed on a flight is limited according to the type of aircraft and the flight availability.
There are 3 kinds of assistance that can be requested during the booking process through the website of TUI fly.
If you have already made a reservation, we ask you to contact us in order to request this assistance at TUI fly on the number +32 (0) 70 22 00 00
The airport’s PRM service is applied on the basis of published Regulation (EC) No. 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air. For more information on this subject, please see PRM Service.